Super Jumbo Egyptian Medjool Dates

Shipping Policy:

1-Shipping Processing Time: -We process and ship orders within two to three business days, excluding holidays. Please note that Friday is observed as a holiday. 3-Shipping Origin: -All products are shipped from our business location in Cairo, Egypt. All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order. Disclaimer: It’s buyers’ responsibility for any duties, customs processing fees or import tax which may apply to you by your country. CairoDates isn’t not responsible for any delay due to custom Clearance in buyer’s country.

Return And Refund Policy:.

Return: We want you to love your CairoDates experience, so If you are not completely satisfied with a product for any reason, you may request a return or exchange of the item or order within 30 days from the date of placing the Order with 2Checkout (now Verifone). To return a product, please send an email with your order number and the item(s) you would like to return to Contact@CairoDates.com within 30 days from the date of placing the Order with 2Checkout (now Verifone. We will then provide a return note and mailing information via email. Please print this off and attach it to the packaging of the product when returning it to us. Unfortunately, we are unable to refund your original shipping charges. Refunds: To place a refund, return or exchange request for an order placed with 2Checkout (now Verifone), You would need to contact 2Checkout (now Verifone) via email at support@2checkout.com, by phone at +31 88 000 0008 or by accessing 2Checkout (now Verifone) myAccount. Please have your order number available and provide a reason for your request in order to speed up your refund process. Your request will be reviewed within 2 days and we will notify you via email of the results. Refund, returns or exchanges request are accepted up to 30 days from the date of placing the Order with 2Checkout (now Verifone). 2Checkout (now Verifone) may grant extensions to this period for some special cases and Products at its discretion. If you choose to pay by check or money order you may cancel your Order before making the payment or in case the payment is not received by us in 30 days 2Checkout (now Verifone) will cancel your Order. You may submit a request to cancel your order on the same day the order was placed. Please note that if the Order is already shipped or delivered we will not be able to approve the cancelation request. Some products have special conditions for returns as described in the Order or Product materials delivered ("Products terms") so please read the carefully before making a request with 2Checkout (now Verifone). In case of misunderstandings between 2Checkout (now Verifone) Refund Policy and the Product terms, the present Refund policy will prevail. Shipping costs are non-refundable, except if due to 2Checkout (now Verifone) error, when you need to contact 2Checkout (now Verifone) and make a formal request. If the refund request is granted by 2Checkout (now Verifone), payments are refunded as follows: Credit / Debit Cards payments will be refunded within one (1) business days; Wire Transfer and check payments will be refunded within seven (7) business days and the cost of transfer will be supported by the end user; PayPal payments will be refunded within one (1) business day; Other payment methods will be refunded between five (5) to seven (7) days. If applicable, 2Checkout (now Verifone) reserve the right to hold the refund payment until we receive a completed letter of destruction of the Product signed by you. The present Refund policy is part of the 2Checkout (now Verifone) TERMS AND CONDITIONS.